Return & Refund Policy

Thank you for choosing Ferguson Kia. We take pride in offering high-quality vehicles and transparent transactions. Because vehicle purchases involve legal titles, registration transfers, and rapid depreciation, our return policy is outlined below.

Vehicle Sales are Final

Please note that all vehicle sales are final. Ferguson Kia does not offer returns, exchanges, or refunds on any purchased vehicles once the final paperwork is signed and the vehicle leaves our dealership.

Why We Maintain a No-Return Policy

Unlike traditional retail goods, automotive transactions involve:

• Immediate legal transfer of vehicle ownership and state registration.
• The issuance of vehicle history reports (such as CARFAX) which track ownership changes.
• Instantaneous depreciation and mileage accumulation.

Because a vehicle cannot simply be restocked and resold as it was, we cannot accept returns under any circumstances.

Shop with Confidence

To ensure you are completely satisfied with your investment before finalizing your purchase, we strongly encourage and provide the following resources:

• Comprehensive Inspections: Every vehicle undergoes a rigorous inspection process before being listed for sale.
• Test Drives: We invite you to thoroughly test drive the vehicle to ensure it meets your driving preferences and comfort levels.
• Independent Inspections: You are welcome to arrange a pre-purchase inspection by an independent mechanic of your choice prior to signing.
• Questions: Our team is fully available to answer any questions regarding vehicle history, features, and warranty options before you finalize your purchase.

Contact Us

If you have any questions or require clarification regarding our sales terms prior to your purchase, please contact our team at 918-258-1800