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Victoria McHargue worked with us to get exactly what we needed. She wasn't pushy and answered all of our questions and concerns. This is the 2nd car we have purchase at Ferguson!!
Yes-I'll go out of my way to enthusiastically recommend. Our salesperson Victoria was great!
Outstanding knowledge and service... Kind, friendly, and gave extra-mile effort to make my car-buying experience as hassle-free as possible. Full satisfaction and whole-hearted recommendation. Thanks guys!
Had a fantastic experience all around! Lital did a terrific job helping us through the process!
Summary: BEST CAR BUYING EXPERIENCE I'VE EVER HAD. I got more value for the money than I expected, and have never felt so comfortable buying a car.Details: I went shopping for a used car at Ferguson KIA, and met salesperson Mike Mellor. After determining my needs, Mike showed me several used cars that fit my criteria. I was particularly impressed with one vehicle, and Mike suggested that a new model of the same car was discounted at the time to where the payments might be very close to the used model. By that time, the lot was closed, and my spouse and I resolved to come back the next day.Taylor(?) contacted my spouse to schedule an appointment. Mike answered all my questions. When I decided to buy the new car, Mike, Daniel, and Zack arranged a great deal for me, and Sue made the finance side painless. At no time did anyone make a "four square" diagram(!), or dramatically make me cool my heels while they "checked with the manager". We got the best selling price, valued my trade fairly, figured out the financing, and shortly thereafter I was driving away in the first new car I'd ever purchased.I've never shopped at Ferguson Superstore before, but they'll be our first stop the next time we're looking for a new or used car.
Best car buying experience I have ever had! My salesman Mike Mellor and his brother, fellow salesman, Daniel worked hard to deliver exactly the vehicle I was looking for at a great price. They stayed until nearly 10PM to finish paperwork, show all of the vehicle features, and make sure that the entire process went smoothly. Also big thanks to Zack , sales manager for advising and assisting us thru this sale. Sue in finance made the paperwork easy and thoroughly explained all of the options. I would highly recommend this team and I will definitely buy from them again!!!
Thanks you Victoria! Your doing great.
Salesman was fantastic!